TrueWeb Technologies

Terms & Conditions

Detailed conditions for using our website and services

Last updated: July 1, 2023

1. Introduction

Welcome to TrueWeb Technologies. These Terms and Conditions ("Terms") govern your use of our website located at www.truewebtechnologies.com(the "Website") and the services offered by TrueWeb Technologies (collectively, the "Services").

By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

2. Definitions

Throughout these Terms, the following definitions apply:

  • "Client" refers to any individual or entity that purchases or uses our Services.
  • "Content" refers to all text, images, photos, audio, video, graphics, and other material that is displayed on, uploaded to, or otherwise accessible through our Website.
  • "User" refers to any individual who accesses or uses our Website.
  • "We," "us," and "our" refer to TrueWeb Technologies.
  • "You" and "your" refer to the User or Client accessing or using our Website or Services.

3. User Eligibility

You must be at least 18 years old to use our Website and Services. By using our Website and Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement with us.

If you are using our Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "you" and "your" shall refer to such entity.

4. User Accounts

4.1 Account Creation

Some of our Services may require you to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

4.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we determine violates these Terms or is harmful to other Users, us, or third parties, or for any other reason.

5. Acceptable Use

5.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using our Website or Services for any illegal purpose or in violation of any local, state, national, or international law;
  • Harassing, threatening, intimidating, or causing harm to any person;
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity;
  • Interfering with or disrupting the operation of our Website or Services;
  • Attempting to gain unauthorized access to our Website, Services, computer systems, or networks;
  • Collecting or harvesting any personally identifiable information from our Website or Services;
  • Using our Website or Services to transmit or send unsolicited commercial communications;
  • Using our Website or Services to upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer system or data;
  • Attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to human-perceivable form any of the source code used by us in providing our Website or Services;
  • Engaging in any automated use of our Website or Services, such as using scripts to send comments or messages.

5.2 Content Restrictions

You agree that any Content you submit to our Website or Services will not:

  • Infringe any intellectual property rights, including copyright, patent, trademark, trade secret, or other proprietary rights;
  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
  • Invade the privacy or violate the personal or publicity rights of any person;
  • Contain any material that is false, deceptive, misleading, or fraudulent;
  • Promote illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libelous;
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person;
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization;
  • Promote any unauthorized commercial activities or sales;
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

6. Intellectual Property

6.1 Our Intellectual Property

Our Website and Services, including all Content, features, and functionality thereof, are owned by TrueWeb Technologies, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not grant you any right, title, or interest in or to our Website, Services, or Content. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website or Services, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
  • You may store files that are automatically cached by your web browser for display enhancement purposes;
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution;
  • If we provide social media features with certain Content, you may take such actions as are enabled by such features.

6.2 Your Intellectual Property

You retain all rights to any Content you submit, post, or display on or through our Website or Services. By submitting, posting, or displaying Content on or through our Website or Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Content.

You represent and warrant that you own or control all rights in and to the Content you submit, post, or display on or through our Website or Services, and that such Content does not violate these Terms or any applicable law.

7. Payment Terms

7.1 Fees and Billing

The fees for our Services are listed on our Website or will be provided to you in a separate quotation or agreement. All fees are in Indian Rupees unless otherwise specified. Payment must be made in full before we begin providing the Services, unless we have agreed to alternative payment terms in writing.

We accept payment via the methods specified on our Website, which may include credit cards, debit cards, bank transfers, and PayPal. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

7.2 Taxes

Our fees do not include any taxes, levies, duties, or similar governmental assessments of any nature, including, but not limited to, value-added, sales, use, or withholding taxes, assessable by any jurisdiction (collectively, "Taxes"). You are responsible for paying all Taxes associated with your purchase of our Services.

7.3 Refunds

Our refund policy is specified in our Refund Policy. Please review it before purchasing our Services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TRUEWEB TECHNOLOGIES, ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR WEBSITE OR SERVICES.

IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE THOUSAND INDIAN RUPEES (₹1,000).

THE LIMITATIONS OF LIABILITY IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

9. Indemnification

You agree to indemnify, defend, and hold harmless TrueWeb Technologies, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

10. Term and Termination

These Terms shall remain in full force and effect while you use our Website or Services. We may terminate or suspend your access to our Website or Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use our Website and Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website or Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our Website or Services.

13. Contact Information

If you have any questions about these Terms, please contact us at:

TrueWeb Technologies
Email: contact@truewebtechnologies.com
Phone: +91-801-035-5718
Address: E-160, 3rd Floor, Sector 63, Noida, Uttar Pradesh 201301